Privacy Policy

Welcome to Otronic, the home of Codey.online!

At Otronic, we respect your privacy and are strongly committed to securely storing all information we receive from you or collect about you. This Privacy Policy describes our practices regarding Personal Information we collect from or about you when you use our website, applications, and services (collectively, the "Services"). This Privacy Policy does not apply to content that we process on behalf of customers of our business offerings, such as our API. Our use of that data is governed by our customer agreements relating to access to and use of those offerings.

Please refer to this help center article for information on how we collect and use training data to develop our language models that power Codey.online and other Services, and your choices regarding that information.

1. Personal information we collect

We collect Personal Information about you ("Personal Information") as follows:

• Personal Information you provide: We collect Personal Information when you create an account to use our Services or when you communicate with us, such as:

  • Account information: When creating an account, we collect information associated with your account, including your name, contact information, account credentials, payment card information, and transaction history (collectively, "Account Information").
  • User content: When using our Services, we collect Personal Information included in the input, file uploads, or feedback you provide to our Services ("Content").
  • Communication information: When you communicate with us, we collect your name, contact information, and the content of any messages you send ("Communication Information").
  • Social media data: We have pages on social media sites such as Instagram, Facebook, Medium, Twitter, YouTube, and LinkedIn. When you interact with our social media pages, we collect Personal Information that you choose to provide to us, such as your contact information (collectively, "Social Information"). Additionally, the companies hosting our social media pages may provide us with aggregated information and analytics about our social media performance.
• Personal Information we automatically receive from your use of the Services: When you visit, use, or interact with the Services, we receive the following information about your visit, use, or interactions ("Technical Information"):
  • Log data: Information that your browser automatically sends when you use our Services. Log data includes your IP address, browser type and settings, the date and time of your request, and how you interact with our website.
  • Usage data: We may automatically collect information about your use of the Services, such as the type of content you view or interact with, the features you use, and the actions you take, as well as your time zone, country, access dates and times, user agent and version, the type of computer or mobile device you use, and your computer connection.
  • Device information: This includes the name of the device, operating system, device identifiers, and the browser you use. The information collected may depend on the type of device you use and its settings.
  • Cookies: We use cookies to operate and manage our Services and to enhance your experience. A "cookie" is a piece of information sent to your browser by a website you visit. You can set your browser to accept all cookies, to reject all cookies, or to notify you when a cookie is offered, so you can decide each time whether to accept it. However, refusing a cookie may, in some cases, prevent you from using a website or negatively affect the display or function of a website or certain areas or features of a website. For more information about cookies, you can visit All About Cookies.
  • Analytics: We may use various online analytics products that use cookies to help us analyze how users use our Services and improve your experience when using the Services.

2. How we use personal information

We may use Personal Information for the following purposes:

• Providing, managing, maintaining, and/or analyzing the Services;
• Improving our Services and conducting research;
• Communicating with you;
• Developing new programs and services;
• Preventing fraud, criminal activity, or misuse of our Services and protecting the security of our IT systems, architecture, and networks;
• Conducting business transfers; and
• Complying with legal obligations and legal processes and protecting our rights, privacy, safety, or property, and/or those of our affiliates, you, or other third parties.

Aggregated or De-identified Information: We may aggregate or de-identify Personal Information so that it can no longer be used to identify you, and use such information to analyze the effectiveness of our Services, add features to our Services, conduct research, and for other similar purposes. Additionally, we may analyze general user behavior and characteristics of users of our Services from time to time and share aggregated information such as general user statistics with third parties, publish such aggregated information, or make such aggregated information generally available. We may collect aggregated information through the Services, through cookies, and through other means as described in this Privacy Policy. We will maintain and use de-identified information in anonymous or de-identified form and will not attempt to re-identify the information unless required by law.

As mentioned above, we may use the Content you provide to improve our Services, such as training the models that power Codey.online. Please see here for instructions on how to opt out of our use of your Content to train our models.

3. Disclosure of personal information

In certain circumstances, we may disclose your Personal Information to third parties without further notice to you, unless required by law:

• Vendors and Service Providers: To help us meet operational needs and perform certain services and functions, we may provide Personal Information to vendors and service providers, including hosting service providers, cloud service providers, and other information technology service providers, email service software, and web analytics services, among others. These parties will have access to, process, or store Personal Information only as instructed by us.
• Business Transfers: In the event we are involved in strategic transactions, restructuring, bankruptcy, liquidation, or transition of service to another provider (collectively, a "Transaction"), your Personal Information and other information may be disclosed in the due diligence process with counterparties and others involved in the Transaction and transferred to a successor or affiliated entity as part of that Transaction, along with other assets.
• Legal Obligations: We may share your Personal Information, including information about your interaction with our Services, with government agencies, industry peers, or other third parties (i) if required by law or in the good faith belief that such action is necessary to comply with a legal obligation, (ii) to protect and defend our rights or property, (iii) if we determine, in our sole discretion, that there has been a violation of our terms, policies, or the law; (iv) to detect or prevent fraud or other illegal activities; (v) to protect the safety, security, and integrity of our products, employees, or users, or the public; or (vi) to prevent legal liability.
• Affiliates: We may share Personal Information with our affiliates, which means an entity controlled by Otronic, an entity that controls Otronic, or an entity under common control with Otronic. Our affiliates may use the Personal Information we share in accordance with this Privacy Policy.

4. Your rights

Depending on your location, individuals in the EEA, UK, and worldwide may have certain legal rights with respect to their Personal Information. For example, you may have the right to:

• Access your Personal Information and information about how it is processed.
• Have your Personal Information deleted from our records.
• Correct or update your Personal Information.
• Transfer your Personal Information to a third party (right to data portability).
• Restrict the way we process your Personal Information.
• Withdraw your consent - if we rely on consent as the legal basis for processing, at any time.
• Object to the way we process your Personal Information.
• Lodge a complaint with your local data protection supervisory authority.

You may exercise some of these rights through your Otronic account. If you are unable to exercise your rights through your account, please send your request to dsar@otronic.nl.

A note about accuracy: Services like Codey.online generate responses by reading a user's text and predicting the words likely to come next based on that text. In some cases, the words likely to come next may not be the most factually accurate. Therefore, you should not rely on the factual accuracy of the output from our models. If you find that the output from Codey.online contains incorrect information about you and you would like us to correct the inaccuracy, you can submit a correction request to dsar@otronic.nl. Due to the technical complexity of how our models work, we may not be able to correct the inaccuracy in every case. In that case, you can request to have your Personal Information removed from the output of Codey.online by filling out this form.

5. Children

Our Service is not directed to children under the age of 10. Otronic does not knowingly collect Personal Information from children under the age of 10. If you have reason to believe that a child under the age of 10 has provided Personal Information to Otronic through the Service, please contact us at legal@otronic.nl. We will investigate and, if necessary, remove the Personal Information from our systems. If you are 10 years of age or older but under 18 years of age, you must have the consent of your parent or guardian to use our Services.

6. Links to other websites

The Service may contain links to other websites that are not operated or controlled by Otronic, including social media services ("Third Party Sites"). The information you share with Third Party Sites will be governed by the specific privacy policies and terms of use of Third Party Sites and not by this Privacy Policy. By providing these links, we do not indicate that we endorse or have reviewed these sites. For information about their privacy practices and policies, please contact the Third Party Sites directly.

7. Security and Retention

We implement reasonable technical, administrative, and organizational measures to protect Personal Information both online and offline from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, there is no complete security or error-free internet or email transmission. In particular, emails sent to or from us may not be secure. Therefore, you should exercise extra caution when deciding what information to send to us via the Service or email. Additionally, we are not responsible for circumvention of privacy settings or security measures on the Service or third-party websites.

We will retain your Personal Information only for as long as necessary to provide our Service to you or for other legitimate business purposes such as resolving disputes, security and fraud prevention, or to comply with our legal obligations. The length of time we retain Personal Information depends on several factors, such as the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, our purposes for processing the information, and any legal requirements.

8. Changes to this Privacy Policy

We may modify this Privacy Policy from time to time to adapt our privacy practices to changing requirements and to supplement or amend it for new uses of the Service. Changes to this Privacy Policy will be effective when posted on our website. We encourage you to check for updates regularly by reviewing the date at the top of this Privacy Policy. Your continued use of the Service after posting changes to this Privacy Policy will confirm your acceptance of such changes.